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Job Details
Customer Service Support
Posted: 03/29/2017
Position: Full Time
About This Job:

As a data entry clerk/customer support (or database administrator) it's your job to update and maintain information on computer systems and in archives. It's an important role as information in these systems is only valuable if it is accurate, up to date and useable.

Roles & Responsibilities:
  • Create spreadsheets with large numbers of figures without mistakes
  • Verify data by comparing it to source documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested
  • Perform regular backups to ensure data preservation
  • Sort and organize paperwork after entering data to ensure it is not lost
Requirements & Qualifications:
  • Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
  • Working knowledge of office equipment and computer hardware and peripheral devices
  • Basic understanding of databases
  • Good command of English both oral and written and customer service skills
  • Great attention to detail
  • High school degree or equivalent
Skills Required:
Administrative Support
Data Entry Level 1
Admin Assistant Level 1
Call Center Skills Level 1
Customer Service
Customer Support Level 1