10 Mistakes That Make Remote Working Fail & How You Can Avoid Them

For thousands of people around the world, gone are the days when going to work meant dressing up, enduring the horrible rush hour traffic and sitting for 8 hours within the confines of an office cubicle. More companies are switching to remote and distributed teams and more employees are finding themselves working in the comforts... Read more

For first-time outsourcers to the Philippines, hiring an employee hundreds of miles away may seem like a leap of faith, a scary thought, and an uncertain gamble. Will this work? How do I do this? Is this really going to benefit me and my business? These are just some of the uncertainties and questions that... Read more

For many business owners, outsourcing to the Philippines is venturing to unknown territories – literally and figuratively. There are a lot of doubts. A lot of questions. A lot of what if’s.   Fortunately, questions have answers, and fortunately for you, we’ve listed here the most frequently asked questions when it comes to outsourcing to... Read more

One of the questions we often get from first-time outsourcers is how many candidates should they interview. At the same time, one of the most common mistakes we see outsourcers do is focus their hiring resources on one candidate at a time.   Finding the perfect person for the job is as rare as finding... Read more

When shopping for products or services, we are usually protected by a risk-free money back guarantee. It’s pretty easy to return something and get every cent we paid for it if – for whatever reason – we are not satisfied for our purchase. How we wish we could say the same when outsourcing to the... Read more

Not all Filipino employees are created equal.   The Philippine virtual workforce is teeming with talented and competent individuals. However, there are still a lot of Filipinos out there that – for the lack of a better term – are bad hires. There are those who are stubborn. Those that don’t follow instructions. Those who... Read more

They delivered the goods. They completed the hours. They did as they were instructed.   Now, it’s time for you to pay them. The question is how. We know that this is a super elementary topic for some of you, especially if you already outsourced to the Philippines in the past. However, this is a... Read more

Let’s face it. The very nature of outsourcing makes it prone to miscommunication, ultimately because of the lack of physical contact between the employer and the employee. But this should not turn you off, since more and more companies are embracing remote work and remote teams. When done right, outsourcing to the Philippines can be... Read more

While outsourcing to the Philippines is no rocket science, but it’s also no walk in the park. The physical distance, the lack of face-to-face communication, and even the time zone difference can post a number of problems in managing a remote team. If you’re a first-time outsourcer, you may find it a bit difficult managing... Read more

The Philippines was named as the Offshoring Destination of the Year by UK’s National Outsourcing Association thrice. Undeniably, the country that was once a Commonwealth under the United States has risen as the top outsourcing destination in the world.   However, while outsourcing to the Philippines benefited countless of US business owners and companies, there... Read more

Someone who submits deliverables late. Check.   Someone who suddenly disappears without a word. Check.   Someone who said he can do things that he actually can’t. Check.   During your outsourcing journey, you may encounter some or all of these incidents, and you’ve probably experienced or heard worse things. The reality is, finding the... Read more

The use of screen monitoring programs to track employee activities is a highly debated topic in the outsourcing community. Some advocate it, some strongly oppose it, and some take a neutral position.   If you’re a first-time outsourcer, you might be considering using a screen monitoring service for your current or would-be employees to track... Read more

A lot has been said about what employers need to do in order to be successful outsourcers to the Philippines. Now, we want to give you a list of things that you absolutely need to avoid if you want to save yourself from headaches, heartbreaks, disappointments and frustrations.   Forgivable Versus Non-Forgivable Mistakes When you... Read more